THE QUALITY OF AN OFFICE VISIT WITHOUT LEAVING HOME.
TeleVisits are HERE! Available on your computer!mobile device!
Introducing Healow Televisits at New Horizons
New Horizons Healthcare is dedicated to helping you stay safe while we all slow the spread of the Coronavirus. In order to continue to serve you, we have launched TeleVisits – so you don’t have to travel to our office unless you absolutely have to. Televisits are an easy-to-use, online, live video visit with your medical or behavioral health provider at New Horizons.
Why TeleVisits?
Televisits will help us all slow the spread of the Coronavirus by reducing the risk of exposure. If you can be seen at home you won’t catch or spread the virus, but you can still get the care you need. You will still be seen by your provider at New Horizons Healthcare, just in a different way.
How does it work?
It’s really pretty simple. We’re using the same online patient portal you’ve always had access to: Healow. With Healow you can manage your health information with a website or a mobile app and now, participate in an office visit! If you are more comfortable using your video-enabled desktop or laptop computer, you can choose to use the Healow website. If you would rather use your web-enabled smartphone or tablet, you can easily download the Healow mobile app available for both iPhone and Android devices.
Our Practice Code for Healow is:
ABFEAA
First, you need to call to enroll.
Enrollment is fast and easy. In order to have a Healow account created, simply call our office, and let them know you would like to enroll in the portal. Our team will help you get started. If you and your provider agree that a Televisit is appropriate, we’ll schedule your appointment through the Healow portal or app. (540) 362-0360
Then, you simply log-in to access your account.
Once enrolled, you will receive an email with easy-to-follow step by step directions on downloading the app or logging into the website with your new account.
Next, schedule a visit.
Scheduling your visits is exactly the same as it has always been. Simply call your provider’s office and schedule your visit. If you already have an appointment scheduled, it will show up in the Healow app or patient portal under appointments.
We are always here for you.
Even though you may not be seeing us in person as often as before, we are always here for you. We will remain as accessible as before, and you can reach us by calling the office or leaving a message for us in your online Patient Portal.
Things you will need
In order to use Healow for a TeleVisit visit with your provider, you will need access to a smartphone or web-enabled tablet, or a computer with a webcam and internet access.
