Need to reach a specific person?
The main line will get you anywhere, but if you already know who or what you’re looking for, here’s the direct path. If you’re a patient with an urgent medical concern, please call (540) 362-0360 or use the patient portal.
Clinical departments
For appointments, refills, and clinical questions. If it's urgent or after hours, call the main line and our on-call provider will return your call.
Family Medicine Team
Appointments, refills, and care coordination for medical patients.
Dental Team
Pediatric and adult dental scheduling and follow-up.
Behavioral Health & Psychiatry
Therapy and psychiatric medication management. Confidential.
On-Site Pharmacy
Refills, transfers, and prescription assistance program inquiries.
Office-Based Addiction Treatment
Confidential intake for substance use treatment.
Patient services
Enrollment, sliding-scale renewal, billing, and records. If you're not sure who to ask, start with patient enrollment.
Patient Enrollment & Sliding Scale
Becoming a patient, sliding-scale renewal, and Medicaid help.
Patient Billing
Statements, payment plans, and billing questions.
Records Requests
Copies of your chart or sending records to another provider.
Administration & leadership
For administrative questions, partnership inquiries, HR, and quality.
Eileen G. Lepro, MPH
Interim CEO. Strategy, partnerships, and executive communications.
Human Resources
Open roles, benefits, and candidate questions.
Quality & Compliance
UDS reporting, audits, and patient-safety inquiries.
Outreach, media & community
For partnerships, press inquiries, volunteer interest, and community events.
Media Inquiries
Press requests, interviews, and statements.
Volunteer Coordinator
Volunteering at events or with our community-health workers.
Community Outreach
Partner organizations, schools, churches, and nonprofits.
Provider Referrals (External)
Outside providers referring patients to NHH services.
Just call the main line.
Our front desk is staffed every weekday from 8 to 5, and they can route you to whoever you need. If you leave a voicemail, we return calls the same day.